Privacy Policy

Effective Date: 26th July 2026

Welcome to Aley's Homemade Food Products ("Aley's", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Country of Residence

  • Order Details

Payment Information

We do not store your debit/credit card information. Payments are securely processed by trusted third-party payment providers.

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Date and Time of Visit

  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to enquiries and customer support requests

  • Provide order updates

  • Improve our website and customer experience

  • Send promotional offers (only if you have opted in)

  • Comply with legal obligations

3. Cookies

Our website may use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyse website traffic

  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Information Sharing

We value your privacy.

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when necessary, including:

  • Courier and logistics partners

  • Payment gateway providers

  • Website hosting providers

  • Government authorities where legally required

All such parties are expected to protect your information.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. International Orders

If you place an order from outside India, your information may be processed in India for order fulfillment and customer support.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request a copy of your personal data

To exercise these rights, please contact us.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment gateways and social media platforms.

We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Aley's Homemade Food Products

Address:
Ulickal, Kannur District, Kerala, India

Email: [Your Email]

Phone: [Your Phone Number]